Janell Poulette is passionate about helping people stay connected to sound, to life, and to each other. At Florida Audiology Associates, Janell and her team provide hearing tests, hearing aid fittings and repairs, and ear wax cleanings, all with the bigger goal of helping patients understand how hearing health affects overall health.

Janell has been in the field for three years alongside Dr. Leigh Smith who brings more than a decade of experience. What she loves most about their work is educating patients about the powerful connection between hearing, brain health, balance, and social engagement. Hearing aids aren’t just for seniors - they’re for anyone experiencing hearing loss who wants to stay sharp, steady, and socially connected.

Janell enjoys educating the public about hearing loss treatment and prevention, and routinely educates fellow WPBA Partners.

One recent win that meant a great deal to Janell involved a patient in his 50s who qualified for a free set of hearing aids through Vocational Rehab after being referred by their office. What they didn’t initially realize was that the same program would also support him in returning to school to become a welder. Watching that opportunity unfold and knowing they helped open that door was a moment worth celebrating.

Janell believes there’s still a stigma around hearing aids: that they’re bulky, squeal, and are only for older adults. She’s on a mission to change that narrative. Modern hearing technology is discreet and highly effective, and untreated hearing loss is strongly linked to cognitive decline and dementia. Her goal is to help people stay connected longer and avoid the isolation that can come with hearing challenges.

Janell is an active WPBA Partner, regularly attending community events, facility tours and volunteer service projects.

Through WPBA, Janell has been able to share more about hearing health with fellow partners, equipping them to recognize the signs of hearing loss in friends, family, and clients. Several partners have even come in for hearing tests themselves and now confidently share their experiences with others. That ripple effect has increased awareness throughout the community and strengthened trust in having a local, accessible expert.

What Janell loves most about WPBA is the relationships. These aren’t just fellow business owners -  they’re friends she trusts and confidently refers to her own circle. That level of connection matters a lot to Janell.

Janell is a leader within the WPBA network and has a seat on its Advisory Board where she passionately volunteers her time and knowledge to educate WPBA Partners.

She also hopes more people understand that many physicians receive limited audiology training in medical school. When hearing concerns arise, seeing an audiology specialist ensures the best advice and care.

As a true local, Janell grew up in New Port Richey and attended several area schools before graduating from River Ridge High School. Moving through different schools during those formative years shaped her into the outgoing, friendly person she is today and someone who naturally connects with others and makes them feel comfortable.

Through education, compassion, and trusted expertise, Janell is helping our community hear better, live fuller, and stay connected. We are grateful for her partnership.

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